We are keeping a close eye on all the latest Government announcements and advice and in light of the recent Omicron variant of Covid19, we are taking precautionary measures to ensure you, our staff and contractors all stay as safe as possible.
We are aiming to maintain as many services as normal. However, with increasing numbers of our employees self-isolating, our services may be impacted. We appreciate your patience and understanding during these circumstances.
For more information about the effect of covid on our services, please read the updates below.
Repairs
Our normal repairs service is currently operating, and contractors will be wearing Personal Protective Equipment (PPE) and sanitising their hands on entry and exit of your property. Please keep a social distance during any works being done and ensure windows are kept open. If you or anyone in your household is experiencing coronavirus symptoms when we are scheduled to visit, please let us know straight away so that we can make alternative arrangements. We are aiming to maintain as many services as normal. However, some services may be delayed due to the higher number of people now testing positive and having to self-isolate. We appreciate your patience and understanding during these circumstances.
Contacting a contractor
If you need to get in touch with one of our contractors before they visit your home, please contact them via the phone numbers below:
Contractors
- Foster Property Maintenance - 01945 473 971
- MCP Property Services - 01920 465 111
- DW Contractors - 01844 398 669
- KNK - 0208 646 9100
- WMS - 01237 473000
- Jones Building Group - 0800 030 4461
Gas contractors
- Low Carbon Exchange - 0345 457 3434
- Gasway Ltd - 01603 404 755
- Oakray Ltd - 0208 370 2798
- Robert Heath Heating - 0333 0141 000
Housing
Any scheduled visits from your Housing Officer will continue to take place, with staff wearing PPE and sanitising their hands on entry and exit of your property. Please follow Government advice by trying to keep a social distance during their visit and ensure windows are open during visits. If you or anyone in your household is experiencing coronavirus symptoms when we are scheduled to visit, please let us know straight away so that we can make alternative arrangements.
We thank you for your help in keeping everybody safe.
