Repairs Technical Officer

Application deadline: Midnight, Wednesday 23 April 2025

Salary: £39,978 per annum

Location: Hybrid – with 2 days a week in the Dorchester Office

Hours: Full-time (35 hours)

Benefits: 25 days leave, plus bank holidays (pro-rata for part time) and an additional 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.

About us

Hastoe owns and manages more than 7,500 homes across the south of England, from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.

We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.

About the role

As our Property Services Repairs Technical Officer, you will work closely with our Property Admin and Call Centre Teams to provide technical support and advice and review complex repairs orders. You will review reports submitted by our contractors and consultants, follow-on works orders, contractor variations and void orders, and raise orders as required. The role also includes reporting on trends in contractor performance to support contract management.

About you

You will need to have a building-related qualification or proven relevant experience to support our admin teams by diagnosing repair works and specifying remedial works. You will have previous experience in working with the National Schedule of Rates. You will be expected to work on your own initiative and organise your own workload, so you must be able to prioritise your tasks well. You must be able to use Microsoft Office packages including Outlook, Word and Excel to an intermediate level.

Read more detail in the Job Description

Benefits provided

Annual Leave: Starting at 25 days, plus bank holidays (pro-rata for part time) and 1.5 days complimentary leave, along with the option to purchase additional leave.

Enhanced Pension: Hastoe's employer contributions start at 5% and are based on a matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.

See the full list of benefits you'll receive as a Hastoe employee

A personal note from Property Maintenance Manager Megan Owen, your hiring manager:

"Working at Hastoe Property Services is fast-paced and customer-focused. Each day is interesting and rewarding. Hastoe champions personal and professional growth, so you develop into the best you can be with a team that supports you all the way. We cannot wait to welcome our new Repairs Technical Officer to the team."

How to apply

Please send your CV and any supporting statement to recruitment@hastoe.com by midnight on Wednesday 23 April 2025.

We may be conducting interviews as recruitment progresses and may close the vacancy before the date specified. We recommend applying early.

If you’d like more information about the role or have any questions about the application process, please contact Meg Owen at mowen@hastoe.com or call 07701339513.

This post is subject to background checks.

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