Salary: £18,900 per annum (£31,500 FTE).
Hours: Part time (21 hours per week to be worked over a minimum of 3 days between Monday and Friday, with occasional working outside normal office hours).
Location: Hybrid (home-based with one day a week in our Dorchester office).
Benefits: 25 days annual leave (pro rata) plus bank holidays and an additional 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.
About us
Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although for historic reasons, we also own some housing in urban areas.
We’re passionate about providing a first-class service for our customers. If you are enthusiastic, customer focused, and passionate about making a difference to people’s lives, then we want to hear from you.
About the role
Community is at the heart of what we do, and we are on the lookout for a brand-new Community Engagement Coordinator who can help mobilise and inspire our colleagues to genuinely go the extra mile in listening to our residents and meeting their needs.
You will be responsible for planning, coordinating and running our resident and community engagement activities, from scrutiny groups and face-to-face meetings to feeding into our digital channels. You’ll also be recording and monitoring resident feedback and data to identify areas for improvement, and working closely with Hastoe colleagues to drive their understanding of our responsibilities to our residents.
This is an exciting new opportunity for someone who is passionate about the benefits of meaningful engagement, and who has the drive and creativity to make the role their own.
About you
We are looking for someone with
- Previous experience of resident or community engagement
- Previous experience of delivering engagement and community events
- Excellent communication and influencing skills
- The ability to take the initiative
- A creative approach to engagement
Read more detail in the Job Description
Benefits provided
Annual Leave: Starting at 25 days, plus bank holidays (pro-rata for part time), plus 1.5 days complimentary leave, along with the option to purchase additional leave.
Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.
We’re all about being flexible and believe work is a thing you do, not a place you go. This role is hybrid-based and split between home working and our office in Dorchester. During the probationary period it will be necessary to attend the office each working day. Our Dorchester office is a great place to work where a friendly face is never far away.
See the full list of benefits you'll receive as a Hastoe employee
A personal note from Adam Wheelhouse, your hiring manager:
“This is an exciting opportunity in our relatively new Customer Service Team, which prides itself on providing an excellent service for our residents. We have made a number of improvements to the way we do things over the past couple of years and we are starting to see a positive response from our customers. To make further improvements we need to know what’s important to residents, so we are all excited for someone to take on this new role.”
How to apply
Please send your CV and any supporting statement to recruitment@hastoe.com by midnight on Sunday 3 November 2024.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate.
If you would like more information about the role please contact Adam Wheelhouse, Customer Services Manager, on awheelhouse@hastoe.com.
If you have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 020 8973 0435.
This post is subject to background checks.
