The Government is encouraging social tenants to submit their views as part of an extensive survey on tenants’ experience of living in social housing.
The online questionnaire covers the following issues:
• managing complaints and redress routes
• social tenants’ voices being heard
• ensuring good and consistent quality services from landlords
• safety of tenants
All the responses will be read by the Government and feed into their new social housing policy paper, to be published by the end of Spring 2018.
Commenting on the survey, Hastoe Chief Executive, Sue Chalkley, said:
“It’s so encouraging that the Government wants to hear directly from tenants themselves on how we can improve social housing policy. It’s tenants who know where we get things right and wrong – it’s vital their voice is heard loud and clear in this policy review.”
“I would encourage all Hastoe tenants to take part in the survey and have their say on how future Government policy on social housing is shaped”.
The survey can be found at this link. https://www.surveymonkey.co.uk/r/tenants2017
The deadline for the questionnaire is Wednesday 31st January 2018. Responses are for the Government and cannot be read by Hastoe.