Hastoe achieves the QHS Excellence in Communities standard

10/03/2014
Hastoe has achieved the QHS Excellence in Communities standard for the fourth year running.

Overall scores have improved in four out of the five QHS components audited.

The highest score achieved was 89% for ‘development and regeneration’, followed closely by ‘anti-social behaviour management and respect agenda’ at 88%. Hastoe has achieved the “Enhanced” standard for Community Environment as well as Partnership Working, which was also achieved in 2012. 

The auditor’s report stated:

“An important focus continues to be that of enabling rural residents to remain in their own communities. There is now an effective approach to the promotion of village stores. The five sections of the Excellence in Communities Standard that were reviewed at this audit have all shown improvement since the previous audit. This is, again, an excellent achievement all round. An Analysis of the customer polling data identifies very consistent customer feedback over 2012 and 2013. For years 2012 and 2013 anti-social behaviour & respect agenda has improved by an outstanding 12%.”

Hastoe’s Operations Director, Anne McLoughlin, said: “We are thrilled to have achieved the QHS Excellence in Communities standard for thefourthyear in a row. Being awarded this standard is testament to the vision of our Board and the hard work and dedication of the staff at Hastoe.We are particularly pleased that this achievement recognises our commitment to providing sustainable homes in sustainable communities.”

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