What to do if you can't pay your rent

If you are experiencing difficulty paying your rent, you should contact the Hastoe Hub on 0300 123 2250 to seek help and advice. Our Managing your money leaflet  and our Managing your money web page will also provide you with some useful budgeting advice and help you to prioritise the money you have coming in and going out.  You can also download it from the 'Relevant Documents' section to the right of this page.
 
Watch the Money Advice Service video if you're having trouble paying your rent, or you're worried about paying your rent in the future. It gives you information on things you should do straight away. 
 
 
You may wish to seek confidential advice from an independent source. You can contact the Citizens Advice Bureau, Consumer Credit Counselling Service or the National Debt Line by following the links below:

Citizens Advice Bureau The Citizens Advice service helps people resolve their legal, money and other problems by providing free information and advice.
 
StepChange Debt Charity has been providing free debt help to individuals and families for over 20 years. If you would like to find out more about their services, try Debt Remedy - an online tool that will give you an instant assessment of your situation, tailored advice and a personal budget. Debt Remedy is anonymous, easy to use and completely free of charge.
 
National Debt Line is the national telephone helpline for people with debt problems in England, Scotland and Wales. The service is free, confidential and independent.
 
Remember, if your circumstances change, it might be wise to find out what financial help you could be entitled to:

Benefits Advisor is an online questionnaire to help you find out which benefits and tax credits you and your family may be entitled to, and if you are entitled to the State Pension.

 

 


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Managing your Money (PDF 356kb)
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