Who’s who in Hastoe’s South region

Customer Services - Hastoe Hub

Customer Advisors
Louisa Hyde, Sarah McKenzie, Maxine Williams, Poonam Karande, Sue Seery and Karim Carrington.
 
Tel: Hastoe Hub 0300 123 2250
Email:
Customerservices@hastoe.com
Web: www.hastoe.com

The Hastoe Hub is the customer service centre for all Hastoe residents and home owners. We can help with a wide range of enquiries including rent and service charge queries, repair or defect reports, estate services and much more. Contact us by email, telephone or via online.
 
Housing Team

Emma Stone, Regional Manager, South Region
Tel
: Hastoe Hub 0300 123 2250
Email: Customerservices@hastoe.com 

Matthew Wright and Courtney Smith, Part Time Regional Administrators, Hampton Wick
Tel: Hastoe Hub 0300 123 2250
Email: Customerservices@hastoe.com
Days in office: Monday, Tuesday, Thursday and Friday
Covers: Front line services and day-to-day office management
 
Deniz Erdogan, Area Housing Manager
Tel: Hastoe Hub 0300 123 2250
Email: Customerservices@hastoe.com
Days in office: Monday to Friday unless visiting properties
Covers: Tunbridge Wells and East Sussex

 

Alan Fuller, Estate Officer, Chenies Close, Tunbridge Wells

Tel: Hastoe Hub 0300 123 2250
Email: Customerservices@hastoe.com
Days of work: Monday to Friday
Covers: Chenies Close, Tunbridge Wells

Humza Dinson, Part Time Gardener, Chenies Close, Tunbridge Wells

Lucy Howarth, Part Time Area Housing Manager
Tel: Hastoe Hub 0300 123 2250
Email: Customerservices@hastoe.com
Days in office: Monday, Tuesday and Thursday unless visiting properties
Covers: West Sussex, Mid-Sussex and Hampshire

Lucy Harrison, Area Housing Manager
Tel: Hastoe Hub 0300 123 2250
Email: Customerservices@hastoe.com
Days in office: Monday to Friday unless visiting properties
Covers: Croydon, Hoddesdon, Hornchurch, Kingsbury, Walton on Thames and Richmond (NE area of southern region)

John Freeman, Estate Officer, Beulah Hill, Croydon
Tel: Hastoe Hub 0300 123 2250
Email: Customerservices@hastoe.com 
Days in office: Monday to Friday
Covers: Beulah Hill, Croydon 

Alex Smithson, Estate Officer, Walton on Thames
Tel: Hastoe Hub 0300 123 2250
Email: Customerservices@hastoe.com 
Days in office: Monday to Friday
Covers: Walton on Thames

Dave Slattery, Estate Officer, Tower Heights, Hoddesdon
Tel: Hastoe Hub 0300 123 2250
Email: Customerservices@hastoe.com 
Days in office: Monday to Friday
Covers: Tower Heights, Hoddesdon

Terry Martin, Estate Officer, Abbs Cross, Hornchurch
Tel: Hastoe Hub 0300 123 2250
Email: Customerservices@hastoe.com 
Days of work: Monday to Friday
Covers: Abbs Cross, Hornchurch

Lesley Fowler, Area Housing Manager
Tel: Hastoe Hub 0300 123 2250
Email: Customerservices@hastoe.com
Days in office: Monday to Friday unless visiting properties
Covers: Aylesbury, Buckinghamshire schemes, Reading & Oxford (NW area of the southern region)

TBC, Estate Officer, Oxford Estates
Tel: Hastoe Hub 0300 123 2250
Email: Customerservices@hastoe.com
Days of work: Monday to Friday
Covers: Oxford Estates

Mike Peters, Part Time Estate Officer, Langdale Gardens, Reading
Tel: Hastoe Hub 0300 123 2250
Email: Customerservices@hastoe.com
Days of work: Monday to Friday 8.00-1.00
Covers: Langdale Gardens, Reading


Asset Management Team

 
Nick Andrews, Repairs Operations Manager
Tel:
Hastoe Hub 0300 123 2250
Days of work: Monday to Friday
 
Anthony Parker, Temporary Regional Maintenance Officer
Tel:
Hastoe Hub 0300 123 2250
Days of work: Monday to Friday
Covers: All schemes in the Upper South Region

Tim Willisson, Regional Maintenance Officer
Tel: Hastoe Hub 0300 123 2250
Days of work: Monday to Friday
Covers: Surrey, Richmond, Walton on Thames, East and West Sussex, Kent, Berkshire and Wiltshire 
 
Allan Salisbury, Part Time Regional Maintenance Officer
Tel: Hastoe Hub 0300 123 2250
Days of work: Mondays, Tuesdays and alternate Wednesdays
Covers: Hornchurch, Tower Heights, Waltham Abbey and all rural sites with postcodes in CM, SS and CO.
 
 
Shift Silver 2018 Investors in People Positive About Disabled People Passiv Haus Trust The Institute of Customer Service