Who’s who in Hastoe’s East Region

Customer Services - Hastoe Hub

Customer Advisors
Louisa Hyde, Sarah McKenzie, Maxine Williams, Poonam Karande, Sue Seery and Karim Carrington.

Tel: Hastoe Hub 0300 123 2250
Email:
Customerservices@hastoe.com
Web: www.hastoe.com

The Hastoe Hub is the customer service centre for all Hastoe residents and home owners. We can help with a wide range of enquiries including rent and service charge queries, repair or defect reports, estate services and much more. Contact us by email, telephone or via online.

Housing Team

Gary Roffey, Regional Manager, East Region
Tel: Hastoe Hub 0300 123 2250
Paul Turner, Senior Housing Manager
Tel: Hastoe Hub 0300 123 2250
Email: Customerservices@hastoe.com
Days in the office:
Monday to Friday unless visiting properties
Covers: Day to day management of the housing team
 
Liz Cameron, Regional Administrator 
Tel: Hastoe Hub 0300 123 2250 Days in office: Monday to Friday
Covers: Front line services and day-to-day office management
 
Philippa Fidell, Part Time Area Housing Manager
Tel: Hastoe Hub 0300 123 2250
Days in the office: Monday, Tuesday and Thursday unless visiting properties
Covers: Uttlesford.
Chrishall, Great Dunmow, Little Hallingbury, Saffron Walden, Thaxted and Wimbish,
 
Carol Wakeling, Area Housing Manager
Tel
: Hastoe Hub 0300 123 2250
Email: Customerservices@hastoe.com
Days in the office: Monday to Friday unless visiting properties
Covers: Bedford, Braintree, East Cambs, East Herts, Forest Heath, Huntingdonshire, St Edmundsbury, South Cambs.
Anstey, Arkesden, Badwell Ash, Bardwell, Barton Mills, Belcfhamp Walter, Bottisham, Bradenham, Buntingford, Burwell, Castle Headingham, Clare, Elsenham, Fordham, Gamlingay, Henham, Horseheath, Kennett, Lakenheath, Langley, Little Hadham, Milton Keynes, Newmarket, Newport, Riffle Hill, rougham, Sharnbrooke, St Ives, Stisted, Steeple Bumpstead, Thetford and Whittlesford  
 

Margaret Jones, Area Housing Manager
Tel:
Hastoe Hub 0300 123 2250
Email: Customerservices@hastoe.com
Days in the office:
Monday to Friday unless visiting properties
Covers: Dacorum, Milton Keynes and Stevenage.
Great Gaddesden, Luton, Milton Keynes, and Newport Pagnell and Stevenage
 
Jonathan Gleeson, Area Housing Manager
Tel:
Hastoe Hub 0300 123 2250
Email: Customerservices@hastoe.com
Days in the office: Monday to Friday unless visiting properties
Covers: East Cambridgeshire, King's Lynn and West Norfolk, and South Holland. Bottisham, Brancaster, Brancaster Staithe, Burham Deepdale, Burnham Market, Burwell, Docking, Feltwell, Fordham, Great Massingham, Harpley, Hockwold, Holbeach, Kennett, Sedgeford, West Lynn, West Newton, and West Walton. 

 
Abi Adegun, Part Time Area Housing Manager
Tel: Hastoe Hub 0300 123 2250
Email: Customerservices@hastoe.com
Days in the office:
Monday to Friday unless visiting properties
Covers: Epping Forest, and Uttlesford 
Abbess Roding, Fyfield, High Ongar, Matching Tye, and Waltham Abbey

Sarah Allen, Area Housing Manager
Tel: Hastoe Hub 0300 123 2250
Email: Customerservices@hastoe.com
Days in the office:
Monday to Friday unless visiting properties
Covers: Babergh, Chelmsford, Colchester, Maldon, Mid Suffolk, Tendring, Suffolk Coastal, North Norfolk.
Badingham, Bressingham, Capel St Mary, Chelmsford, Cockfield, Coddenham, Colchester, Costessey, Cotton, Ditchingham, Framlingham, Gislingham, Great Bentley, Great Moulton, Grundisburgh, Harleston, Haughley, Hinderclay, Hingham,  Hintlesham, Hitcham, Kettleburgh, Kirton, Lavenham, Little Melton, Lodden, Long Melford, Maldon, Marlesford, Mendlesham, Messing, Mulbarton, Nacton, Nedging Tye, Peasenhall, Poringland, Pulham Market, Pulham St Marys, Rattlesden, Redgrave, Southen, Southwold, Thurston, Tivetshall, Tollesbury, Ufford, Washbrook, Wenhaston, West Hanningfield, Witnesham, Woodbridge, Woodton, and Woolpit

Asset Management Team
 
Nick Andrews, Repairs Operations Manager
Tel:
Hastoe Hub 0300 123 2250
Days of work: Monday to Friday
 
Graham Barber, Regional Maintenance Officer (East)                        
Tel: Hastoe Hub 0300 123 2250
Days of work: Monday to Friday
Covers: General day-to-day repairs covering Cambridgeshire, Lincolnshire, Norfolk and North Suffolk

Allan Salisbury, Part-time Regional Maintenance Officer (South & East)
Tel: Hastoe Hub 0300 123 2250
Days of work: Mondays, Tuesdays and alternate Wednesdays
Covers: Hornchurch, Tower Heights, Waltham Abbey and all rural sites in postcodes CM, SS and CO.

 

Lisane Warwick, Money Matters Advisor
Tel: Hastoe Hub 0300 123 2250
D
ays of work: Mondays to Thursdays unless visiting properties     

 
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